Waiting staff

Waiting staff, also known as servers or waiters/waitresses, are responsible for providing excellent customer service in restaurants, cafes, bars, and other hospitality venues. They ensure guests have a pleasant dining experience by taking orders, serving food and beverages, and addressing customer needs promptly and professionally. Key responsibilities include: Greeting guests, presenting menus, and explaining daily specials Taking food and drink orders accurately and efficiently Serving meals and beverages in a timely and courteous manner Checking on customers to ensure satisfaction and handling any issues Processing payments and operating point-of-sale (POS) systems Clearing tables, resetting for new guests, and maintaining cleanliness Coordinating with kitchen and bar staff to ensure smooth service Successful waiting staff are friendly, attentive, and able to work well under pressure. Strong communication, multitasking skills, and a customer-focused attitude are essential for this fast-paced role.