Telesales

Telesales Executives engage with potential and existing customers over the phone to promote and sell products or services. They play a crucial role in generating leads, building customer relationships, and achieving sales targets through effective communication and persuasion. Key responsibilities include: Making outbound calls to prospective and existing customers to introduce products or services Responding to inbound inquiries and providing detailed information to customers Identifying customer needs and matching them with suitable offerings Negotiating prices, terms, and closing sales over the phone Maintaining accurate records of calls, customer interactions, and sales activities Meeting or exceeding individual and team sales targets Handling objections and resolving customer concerns professionally Collaborating with sales and marketing teams to support campaigns and promotions Successful Telesales Executives have excellent verbal communication skills, a persuasive attitude, and resilience. They are comfortable working in a fast-paced, target-driven environment.