Reception & front desk

Reception and front desk staff are the first point of contact for visitors, clients, or guests, playing a key role in creating a welcoming and professional environment. They manage incoming communications, provide information, and support day-to-day administrative tasks. Key responsibilities include: Greeting and assisting visitors in a friendly and professional manner Answering and directing phone calls, emails, and inquiries Managing appointment bookings, calendars, and visitor logs Handling check-ins and check-outs in hospitality settings Maintaining a tidy, organized front desk and reception area Assisting with administrative duties such as filing, data entry, and mail handling Coordinating with internal departments and providing general office support Receptionists must have strong communication and customer service skills, a polished and professional demeanor, and the ability to multitask in a fast-paced environment. Proficiency with office or booking software is often required.